Troubleshoot Login PDF Print E-mail
Written by JFusion Documentation Team   

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JFusion changes the way the Joomla login works. If you don't configure JFusion properly, you could be unable to login. This post aims to explain how to troubleshoot your problems.

How to restore the normal Joomla login behaviour

If you are locked out of your Joomla administrator account you will need to unpublish the JFusion plugins and publish the joomla default plugins. For this you will need a mySQL database editor such as myphpadmin.

 

  1. Go to phpMyAdmin or a similar software that you may be using to browse through your DB. 
  2. Select the Database where your Joomla is Installed.
  3. Select "jos_plugins" on the left side. (NOTE: "jos_" is the default Joomla Installation DB Prefix. Select accordingly in case you have modified it according to your needs.) 
  4. Click "Browse" to brose through the DB.
  5. Make sure the value under "published" is 1 for "Authentication - Joomla" and "User - Joomla!". 
  6. Make sure the value under "published" is 0 for "Authentication - jfusion" and "User - JFusion".

 

How to troubleshoot your problem

The login checker should give you a good idea of what JFusion is doing behind the scenes. It will tell you where any problems are. (this should have stopped you from being locked out as well).

  • it is a good idea to run the JFusion usersync tool if you want to run JFusion with "auto-mirroring" of users enabled in the JFusion component main config. This should create a Joomla user for every forum user. After which you can set the usergroup permissions like you normally do in the Joomla user manager. It will also tell you about conflicts in email addresses, as in Joomla the email address MUST be unique and can only be associated with one user.
  • The user sync tool at the moment does not synchronise the current user that is used to perform the usersync in the JFusion component. If we would delete this user while the usersync was going, you would be locked-out. Therefore if your Joomla admin user does not EXACTLY match the forum username/email addresses (this is case sentitive!), you won't be able to log in after the Joomla session expires.
  • Please test the JFusion login, WHILE you are logged into the Joomla administrator site. This way you can detect problems immediately and can prevent a lock-out situation.
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